Archives for posts with tag: empathy

Cloud Front

It’s probably the last conversation you want to have with someone.

You’re fired.

We’re done.

You have cancer.

I’m sorry; he has died.

Bad news comes in many forms but the delivery is the same.

That awkward moment when the other person may suspect something is amiss or totally unaware that tragedy has visited. It’s a conversation I don’t believe people – empathetic people ever get used to having. Doctors and healthcare people have an over abundance of bad news conversations but I believe humanity makes us feel for the receiving person.

Most of us would rather that bad news delivery be done in some other way.

Face to face is the best but most emotionally charged. The phone call seems less personal. It lets the person who has just been told something has changed in their life an opportunity to just hang up and stop the conversation. I understand that texting is common for youthful breakups.

That last method is a key indicator that our humanity is becoming less connected emotionally the more we become technologically connected. Just a thought.

And, the letter or email. More remote. More official than personable.

Why do we shun the conversation? Uncomfortable feelings are at the top of the list. Maybe we aren’t sure on the right words. And, the feared emotional outburst. Will we be able to comfort or do we even want to try?

I don’t have a step by step instruction on how to best deliver bad news. It’s dependent on the situation. But, what I can offer is the hope that empathy flows through you during the conversation and judgement pushed aside.  I hope that you can feel what it is like standing in that person’s shoes and act from the heart.

It’s why we are human.

 

I have watched the Little Drummer Boy West Wing video every day since Thanksgiving. I never really watched this show back in the 90’s; I was too busy. But, something about the message of empathy is so clear in this video, especially in this holiday season.

We have a lot to be thankful for here in the United States. Our ability to make our lives what we need for ourselves and our families. Our “CAN DO” attitude. Our best of the best mentality. Our “sky is the limit” philosophy.

But, what about those who have lost that ability?

Lost the American Dream. Lost a soul to misfortune. Lost a life to someone else’s pursuits. Lost faith in a system or a belief.

Are we called to task for being conspicuously absent in the broader scope of life?

I think about people who have demanded more of themselves in giving to others. Friends who have struggled with illness without regret. The person who is creating out of deep necessity without regard for financial rewards.

I can only hope that I am opening the larger chapter of my life through writing. Writing for those who can’t. Writing for those who should be remembered. Writing for those who need validation. Writing for those who are unrepresented.

These are my gifts to you.